HOME PROTECTION REMOTE SURVEILLANCE

Discover the equipment available in the Home Protection Remote Surveillance package.

• 1 alarm system with dual secure GSM/GPRS or IP-GSM/GPRS telephone connection
• 1 remote alarm siren (approximately 110 dB)
• 1 keypad
• 2 badges
• 2 detection points of your choice (including 1 motion detector - excluding Visio Images detector)

Services included:

• Management of alarms 24/7 by our APSAD P3 Remote Surveillance Centre (protection against the risks of burglary, assault, vandalism and squatters)
• Intrusion deterrence by alarm and remote speaking via the system's loudspeaker or on-site call
• Depending on the means of analysis at our disposal, sending a security representative and/or law enforcement
  
• Info Service Alert:
• activation and deactivation of the alarm system via the mobile app available on the App Store and Google Play
• receipt of information by notification, e-mail or SMS (excluding cost of SMS: €0.10 INCLUDING TAXES/SMS).
  
• Power Outage Alert:
• monitoring of the power supply
• alert in the event of an outage by notification, e-mail or SMS.
• Implementation of the Assistance Agreement in the event of a claim (according to the General Terms and Conditions):
• security provision for up to 48 hours;
• emergency repairs of up to €230 including tax;
• cleaning of the site, up to 15 hours;
• repatriation from mainland France excluding Corsica and Monaco;
• temporary accommodations up to €450 (including tax);
• assistance with administrative procedures;
• psychological support by telephone within 15 days (one 45-minute session followed by a second session if necessary).

Throughout the term of the contract:

• Remote maintenance
• Replacement of consumables (batteries)
• Daily cyclical testing to verify the proper functioning of the telephone link

Proven efficiency

When the alarm system is operational, any attempted intrusion into your home is immediately detected: the alarm siren is triggered, the Remote Surveillance Centre is automatically alerted and addresses the intruder through the alarm system's loudspeaker.

If noone responds or cannot give the confidential code, your trusted person or a security officer approved by the CNAPS (Conseil National des Activités Privées de Sécurité) is dispatched on site.

In the event of a break-in, you and law enforcement will be notified. We put in place the necessary emergency measures through our Assistance Agreement (security, safety work, site cleaning, temporary accommodation, administrative assistance and psychological support, etc.).

It includes:

• advice on the installation of detectors by the Technical Advisor,
• installation of the alarm system,
• verification of the proper operation of the alarm system,
• training in the use of the equipment,
• the provision of the user information leaflet.

Procedures for organising your installation

An installation appointment is set up by telephone with a Technical Advisor at the time of sale, at your convenience.

The costs of installing the alarm system are €145 including tax.

Monthly subscription including tax:

• Home Protection Remote Surveillance package: from €32.70 (including tax).
• Our subscription package includes two detection points. Depending on the configuration of the premises and your lifestyle habits, PROTECTION 24 will recommend the detection points or any additional options necessary for optimal protection of your home.
• Preferential rates

No charge for installation from the second protected site (residential or professional premises with Remote Surveillance of Professional Premises).

For more details, see the Remote Surveillance price brochure and the General Terms and Conditions.