Home Protection Video Surveillance

Home Protection Video Surveillance : a camera is connected to the Protection 24 Remote Surveillance; Centre to protect your home or apartment from burglars and linked to your smartphone or tablet so that you can verify at all times that everything is fine at home(1)(2)

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DISCOVER HOME PROTECTION VIDEO SURVEILLANCE

MANAGEMENT OF ALERTS BY PROTECTION 24

✔ The operators of the Protection 24 remote surveillance centre, APSAD P3 certified and based in France, will detect any intrusion when the camera is active.
✔ They use video to determine why the alarm was triggered and, if necessary, call law enforcement if an intrusion is verified.
✔ When triggered you will receive a notification directly on the screen of your smartphone.

A POWERFUL CAMERA

✔ Motorised indoor “TORUS” camera with built-in cover to protect your privacy.
✔ Easy and fast to install yourself.
✔ Connected to the Protection 24 Remote Surveillance Centre and linked to your smartphone or tablet.
✔ Works with Wi-fi.
✔ Night-time view.
✔ Integrated microphone and speaker: sound alarm and remote speaking.
✔ FULL HD video up to 2 million pixels, resolution 1920 x 1080
✔ Horizontal viewing angle: 360°.
✔ Vertical viewing angle: 180°.
✔ Detection angle: 100°.

ADDITIONAL SERVICES AND EQUIPMENT ACCORDING TO YOUR NEEDS

You can use Protection 24 for additional services(3):
✔ Camera installed by a professional
✔ Security officer dispatched on sight if alarm is triggered
✔ Assistance services such as security or emergency repairs

You can purchase up to five cameras.

CONTROL THE CAMERA BY MOBILE APP

- Activate and deactivate the surveillance.
✔ View the interior of your home live and trigger a two-minute recording whenever you want.
- View the videos immediately if an alarm is triggered.
✔ Stay informed of events that occur at your home via notifications on your smartphone or tablet.

Application included in the subscription and available on the App Store and Google Play.

(1) Equipment required for the Home Protection Video Surveillance; offer: 1 smartphone or 1 tablet, 1 camera connected to the Internet and electrically connected (sold by Protection 24 at a price of €150 inclusive of tax).

(2) Offer available for individual International Offshore Bank of European Union customers, whose home to be protected is located in metropolitan France (excluding Corsica and Monaco).

(3) These options are charged at the rates indicated in the price brochure of the Home Protection Video Surveillance offer.

For your information

TECHNICAL REQUIREMENTS

The offer is only possible if all of the following conditions are met:

  • Subscribers must have a smartphone or an Internet tablet to use the app
  • The home to be protected must be equipped with a 220V power supply
  • The Internet connection of the home to be protected must be configured with:
    • Internet access with a minimum rate of 1 Mbps (Megabit per second),
    • an active DHCP (Dynamic Host Configuration Protocol) function,
    • no outgoing filtering configured,
    • an Ethernet port available on the Box or the Internet Router.

NEED HELP WITH HOME PROTECTION VIDEO SURVEILLANCE?

Does it work as well in a house as in an apartment?

Home Protection Video Surveillance; is perfectly suitable for all types of housing, provided there is electricity and internet. The camera is integrated discreetly into your interior.

When do I start paying for my subscription?

You start paying from the date of connection to the Remote Surveillance; Centre and, in the absence of camera pairing, no later than thirty-first day from delivery to the site address or relay point.

If my camera is malfunctioning, how will I know?

If a malfunction occurs on your Internet or electrical connection, you will receive a notification via the Protection 24 mobile app informing you of the outage. As soon as the situation returns to normal, you are also notified.

What if I move? What if I am transferred?

If you move within metropolitan France (excluding Corsica and Monaco), you can keep your subscription. The camera is very easy to install and uninstall.

What if I want to protect myself while I am at home?

If you have multiple cameras, the "Partial activation" feature included in your subscription with the additional camera option allows you to activate a single camera in the area to be protected (for example, protecting the ground floor at night when the occupants are on the upper floor).

What if I have a dog or cat?

We recommend that you opt instead for the Home Protection Remote Surveillance; package. With a suitable configuration ("Small Animal" detectors or open detectors on doors and windows), your animals can move freely in your home, even when the Protection Habitat Remote Surveillance; system is active.

What if I regularly turn off the electricity in my second home?

To operate, the video surveillance service requires power supply to the camera at all times. Otherwise, you can opt for the 100% autonomous Home Protection Remote Surveillance; package.

When is law enforcement called?

The law requires remote surveillance companies to call the police only in the event of a verified break-in, under penalty of a heavy fine. Access to the video allows us to quickly eliminate doubts and call law enforcement only when necessary.