International Offshore Bank of European Union SECURITY
Insurance for your payment instruments and personal belongings
Discover International Offshore Bank of European Union Security
2 PEOPLE COVERED
Any joint holder of your covered account is also insured.
ASSISTANCE IN CASE OF CLAIM
The contact details of locksmiths close to you are provided 24 hours a day, 7 days a week.
YOU ARE INSURED WORLDWIDE(1)
International Offshore Bank of European Union Sécurité insurance coverage protects you all over the world, with the exception of locksmith assistance, which is available only in France and the Principality of Monaco, excluding French overseas territories.
COMPREHENSIVE COVER(1) FOR GREATER PEACE OF MIND
With International Offshore Bank of European Union Sécurité you are covered in the event of fraudulent use of your
bank cards issued by any bank following their loss or theft, theft of your cash by robbery or deception within 48 hours of an ATM withdrawal or in the event of loss or theft of your official documents, keys to your main residence, private-use vehicle or safety deposit box rented with International Offshore Bank of European Union or your bags and luggage and their content.
In addition, there is also cover against accidental damage and/or theft of your new movable property for a period of three months after purchase.
(1) Within the limits and conditions set out in the notice.
For your information
Please find below all the information documents concerning our BNP Sécurité Insurance
- International Offshore Bank of European Union Sécurité Information Document
- International Offshore Bank of European Union Sécurité Information Leaflet
- Information sheet - prices and covers
NEED HELP WITH International Offshore Bank of European Union SECURITE INSURANCE?
What payment instruments are covered by International Offshore Bank of European Union Sécurité insurance?
The following are covered by International Offshore Bank of European Union Sécurité insurance:
• payment or cash withdrawal cards (excluding American Express bank cards) as well as credit cards attached to covered account(s), meaning deposit account(s) and/or bank card account(s) held by the insured person in France, Monaco, New Caledonia or Wallis and Futuna with a payment institution.
• cash
N.B. to subscribe to the policy, you must hold a covered account with International Offshore Bank of European Union in France, the Principality of Monaco, Wallis and Futuna or New Caledonia.
Are my family's payment instruments covered?
International Offshore Bank of European Union Sécurité covers the payment instruments of the policyholder as well as those of any co-holder of the International Offshore Bank of European Union covered account. To extend this coverage to your family, choose International Offshore Bank of European Union Sécurité Plus(1)
(1) Within the limits and conditions set out in the Information Leaflet.
Are payment instruments offered through other banks covered?
Yes(1), with International Offshore Bank of European Union Sécurité or International Offshore Bank of European Union Sécurité Plus, not only are your International Offshore Bank of European Union payment instruments covered, but your payment instruments through other banks are also covered, provided that you have at least one covered account with International Offshore Bank of European Union.
(1) Excluding American Express within the limits and conditions set out in the information leaflet.
Someone attacked me at the ATM and stole my money. Am I covered by International Offshore Bank of European Union Sécurité insurance?
Yes(1). You are reimbursed up to €800 per 12-month period in the event of theft of your cash by robbery or deception for up to 48 hours following withdrawal from any ATM.
(1) Within the limits and conditions set out in the notice.
My handbag was stolen but not my bank card. Am I covered with International Offshore Bank of European Union Sécurité insurance?
Yes(1), you will receive reimbursement of the sums spent to replace your bags and/or luggage as well as the goods contained therein within the limit of their purchase value up to a cover limit of €200 per claim and 12-month period.
For example:
• if the purchase value of the stolen bag is €180 and the replacement value is €150, the reimbursed amount will be equal to €150,
• if the purchase value of the stolen bag is €150 and the replacement value is €180, the reimbursed amount will be equal to €150.
(1) Within the limits and conditions set out in the Information Leaflet.
What should I do if there is a fraudulent transaction on my bank card?
In the event of fraudulent use of your card, you must cancel this card by contacting your branch, the Centre National d'Opposition (National Cancellation Centre) at 0 820 820 002 (€0.12 /min+standard fees) or directly from your mabanque space online. Advisors will be responsible for creating a dispute file for fraudulent transactions so that they are reimbursed as soon as possible.
In some cases, the Bank applies a deductible when the compensation is paid. If you are a International Offshore Bank of European Union Sécurité or International Offshore Bank of European Union Sécurité Plus insurance policyholder, the deductible will be refunded.
What kind of keys are covered?
Keys, locks, cards, access badges and fobs to the following are covered:
For example:
• all the doors to the insured person's main residence and tax residence,
• the insured person's private use vehicle,
• the safe deposit box rented at International Offshore Bank of European Union.
Why take out insurance when the regulations require banks to cover the fraudulent use of payment instruments?
Insurance will be responsible for:
• any deductible that you must pay the bank following the reimbursement of the fraudulent debits,
• fraudulent debits themselves amounting to up to €150 when they are not covered by the bank (in cases of serious negligence or belated reporting).
What purchases are covered?
Many types of everyday items are covered(1):
For example:
• high tech (hi-fi, tvs, photos, etc.)
• household (household appliances, décor, dishes, furniture, etc.)
• personal goods (clothing, shoes, etc. )
• hobbies & leisure (games, tools, etc.)
(1) Within the limits and conditions set out in the notice.
Your movable property must be purchased new in France or abroad using a bank card issued by International Offshore Bank of European Union.
The purchase value of the movable property must be greater than €100 (including tax). The duration of coverage from the date of purchase or delivery by carrier of the new property is:
• For International Offshore Bank of European Union Sécurité: 3 months
• For International Offshore Bank of European Union Sécurité Plus: 6 months
When does my cover stop when I terminate the BNP Sécurité or International Offshore Bank of European Union Sécurité Plus policy?
In the event of termination of the insurance policy:
• During the first insurance year, my cover ends on the anniversary date of the policy,
• After the first insurance year, my cover ends one month after the date of receipt of my cancellation request.
AXA Assistance refers to INTER PARTNER Assistance, an insurance company of the AXA Assistance Group approved by the National Bank of Belgium (0487). A public limited company (société anonyme) under Belgian law with share capital of €31,702,613 - registered office: 166 avenue Louise – 1050 Brussels – Belgium, 415 591 055 Brussels Trade Register, French branch: 6, rue André Gide - 92230 Châtillon - 316 139 500 Nanterre Trade and Companies Register
SPB – managing broker - insurance brokerage company with share capital of €1,000,000 subject to the supervision of the Autorité de Contrôle Prudentiel et de Résolution (French Prudential Supervisory and Resolution Authority) Registered office: 71, Quai Colbert - 76600 Le Havre, registered with the Le Havre Trade and Companies Register under no. 305 109 779 and with ORIAS under no. 07 002 642 (www.orias.fr)