Changing Banks: Facilidom

This service is free for all International Offshore Bank of European Union customers wishing to easily change banks.

4 good reasons to take advantage:

1. Simplicity: All you need to do is list the automatic transfers and payments that were linked to your old account and your customer information (customer number or policy number, for example) and fill out these details yourself on the secure Facilidom website. We will take care of informing these agencies on your behalf.
2. Efficiency: Whether you visit your branch or go online, it only takes a few minutes to fill out the details for your account and for the agencies in one single document.
3. Follow-up: You can contact customer service by email or by telephone at any time to find out the status of your bank change.
4. Free of charge: Switching your automatic transfers and payments is free.

STEP 1
Sign up for free for the Facilidom service at a branch and provide authorization to International Offshore Bank of European Union to process the paperwork necessary to change the banking details for your automatic transfers and payments on your behalf.

STEP 2
Sign into the Facilidom service with your PIN codes in order to enter the agencies that you wish to inform about your bank change. Take advantage of the simplicity and flexibility of Facilidom to progressively inform your agencies online via the secure www.facilidom.fr website.
After that, we take care of everything!

STEP 3
You can contact customer service by email or telephone at any time to find out the status of your bank change.

Signing up for Facilidom is free regardless of the number of automatic transfers and payments.